Policies & Terms
Everything you need to know about working with DubL Digital. Clear terms, no confusion.
Return Merchandise Authorization (RMA)
Overview
Our RMA process ensures a smooth return or exchange experience for defective or damaged products.
Eligibility
Products must be returned within 30 days of purchase. Items must be in original condition with all packaging and documentation.
Process
Contact our support team to initiate an RMA request. You will receive an RMA number and return instructions within 2 business days.
Purchasing Policy
Payment Methods
We accept major credit cards, PayPal, and bank transfers for business accounts.
Order Processing
Orders are typically processed within 1-2 business days. Custom orders may require additional time.
Pricing
All prices are in USD and subject to change without notice. Quoted prices are valid for 30 days.
Usage Policy
Acceptable Use
Our software and services are intended for lawful purposes only. Users must comply with all applicable laws and regulations.
Restrictions
Users may not reverse engineer, decompile, or attempt to extract source code from our software products.
Account Responsibility
Users are responsible for maintaining the security of their accounts and all activities under their credentials.
End User License Agreement (EULA)
License Grant
DubL Digital grants you a non-exclusive, non-transferable license to use our software products in accordance with these terms.
Ownership
All intellectual property rights in our software remain the exclusive property of DubL Digital.
Warranty Disclaimer
Software is provided 'as is' without warranties of any kind, either express or implied.
Limitation of Liability
DubL Digital shall not be liable for any indirect, incidental, or consequential damages arising from use of our products.
Privacy Policy
Data Collection
We collect only the information necessary to provide our services, including contact details and usage analytics.
Data Use
Your data is used solely to improve our services and communicate with you. We never sell your information to third parties.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access.
Shipping Policy
Shipping Methods
We offer standard and expedited shipping options. Shipping costs are calculated at checkout based on destination and weight.
Delivery Times
Standard shipping: 5-7 business days. Expedited shipping: 2-3 business days. International orders may take longer.
Tracking
All orders include tracking information sent via email once the package ships.
Questions?
If you have any questions about our policies, please contact us at our contact page.
Last updated: January 2025